MOTIVATION OF BANK WORKERS FOR HIGHER PRODUCTIVITY IN BANKING SECTOR (A CASE STUDY OF UNION BANK OF NIGERIA PLC OKPARA AVENUE ENUGU). A RESEARCH PROJECT MATERIAL ON BANKING AND FINANCE
The downturn is the fortunes of most business in Nigeria in recent time has been attributed to several factor including global recession inflation fluctuation in the value of the naira etc. Poor motivation may portray clear display of lack of interest in the work through non- challant attitude to things that would have helped the banks torture.
This study is aimed at finding our how the banking industry overcome its motivation of manpower problem in order to maintain its high productivity and performance level.
The population of the study was one hundred and twenty (120) staff in the union bank of Nigeria PLC Okpara Avenue Enugu. In conducting the research 55 questionnaires were distributed and all were returned.
The research question used in this study were four (4) and three (3) hypothesis stated. Motivation of bank worker will ensure higher productivity in banking sector lack of proper motivation will brings inefficiency and low productivity and training course use as an incentive for high performance of staff will lead to higher productivity in banks. The research method used were questionnaires approach and interview library sources, simple percentage and bar chart were used in presenting the data and analyzing the data, chi-square (x2) test was used.
The major finding of this research showed that union Bank, Okpara Avenue Enugu has an effective and efficient motivation system which resulted in high performance and high productivity rates for the bank.
My recommendation is banks shall be motivating their workers due to sensitive nature of banks are the work hazard involve in financial institution workers salaries shall never be tampered with at the present state unless of the authority carry out an upward review of this.
Suggestion for further study “the impact of training are development in the computer system as an instrument for motivation in the banking industry
1.1 BACKGROUND OF THE STUDY
The researcher is interested in the union Bank which was formerly know as Barclay’s bank was a product of the post independence indignation process in Nigeria as part of the abortive banking boom and crash the late 1940s and early so, 1959 saw the biggest country was of coursed triggered off by the establishment of CBN and the era of the free bank period.
This period saw the establishment of the Barclay’s bank domination with others. Although many later fails such as the industrial and commercial bank the Nigeria merchandise bank etc.
Today the Union Bank Plc has emerged as the leader in the banking sector in Nigeria with both the largess number of shareholder and the greater asset base. Even in the face of the unfavourabe business atmosphere and crunching policy the bank has defined all to lead the column of both the new generation bank and its contemporaries.
The question is why all the success stories? It correct that there must have been the product alternative motivation factor, why is the bank not particularly affected like others with frequent staff management disagreement motivation as the root?
1.2 STATEMENT OF PROBLEM
The study is concerned with the motivation of bank workers for higher productivity in the banking sector. As effective motivation of workers is very important for the function of any business most especially in the Nigeria banking sector. The caliber of those that run most of the banking sector have not developed that ability to attract and maintain competent mangers and customers.