BUILDING PROFESSIONAL ADMINISTRATION AND ACHIEVING IMPROVE SERVICE DELIVERY IN SOKOTO SOUTH LOCAL GOVERNMENT AN APPRAISAL OF MANPOWER DEVELOPMENT POLICIES AND PRACTICE
ABSTRACT
The main purpose of this research work was to examine building professional administration and achieving improve service delivery in sokoto south local government; an appraisal of man power development polices and practice this was prompted by the fact that there are no better ways of delivering service to the local government level which is believed to be lead by the poor professional administration and man power. This shows that there is close link between staff development, professional building and efficient service delivery. Despite funding and the training program for man power development the local government majority of the staff are rarely trained and their performance in efficient service delivery is to a failure. Therefore the research recommended that for proper application of better man power development training policies and practice should be implemented motoring and supervisory of field officers in charge of service deliver. Also the local government should be made to embrace designed polices and manpower development and professional capacity building by the federal and state government.
CHAPTER ONE
INTRODUCTION
Background of the Study
Most organizations are concerned with how to achieve improved service delivery, as such building professional administration through manpower development policies and procedures have become major consideration of any organization. Manpower development must be based on a need analysis derived from a comparison of actual performance and behavior with required performance and behavior. Manpower development is one of the major ways organization invests in the workforce for greater return today and even in the foreseeable future.
Organizational effectiveness rests on the efficient and effective performance of workforce that makeup the organization. The efficient and effective performance of the workforce in turn, rest on the richness of the knowledge, skills and abilities possessed by the workforce. Manpower development in most organizations is a continuous act/exercise. Building
professional administration and achieving improve service delivery cannot happen if employees training and development do not occur in an organization. In other to maximize the productivity and efficiency of the organization, every executive, manager or supervisor in a public or private organization has the responsibility and indeed the bounding duty to ensure the development of their employees who have requisite knowledge and expertise. Training is like sharpening an existing skill in order to reflect the trends in technology and other social –cultural environmental changes of an organization. Productivity is the goal of today’s competitive business world and training can be a spring board to enhance productivity. The aim is to enable manpower development contribute their full measure to the welfare, health and development of the organization (Onah 1993). The main objective of building professional administration through the appraisal of manpower development in service organization is to increase efficiency of employees in resulting to increase corporate productivity. This accounts for why a large number of fund and time is provided by organization at one period or the order in the improvement of the skills of their employees at various levels.
The principal intention of manpower development according to AKPAN (1982:128), is to equip people with the knowledge required to qualify them for a particular position of employment, or to improve their skills and efficiency in the position they already hold.
Manpower development implies growth and the acquisition of wide experience for future strategic advantages of the organization to build professional administration. Manpower development therefore, improves the effectiveness and efficiency of the employee.
BUILDING PROFESSIONAL ADMINISTRATION AND ACHIEVING IMPROVE SERVICE DELIVERY IN SOKOTO SOUTH LOCAL GOVERNMENT AN APPRAISAL OF MANPOWER DEVELOPMENT POLICIES AND PRACTICE