CONSUMER PROTECTION LAWS IN NIGERIA AND ITS IMPLICATIONS ON NIGERIAN CONSUMERS. A RESEARCH PROJECT MATERIAL ON MARKETING
PROPOSAL
This research project focused on the consumer protection laws in Nigeria and its implications on Nigerian consumers.
The researchers utilized both secondary primary data sources in order to gain insight on consumer protection laws in Nigeria and its implications.
Questionnaire was carefully designed to obtain relevant information from respondents within the Enugu metropolis.
The questionnaire utilized both alternative choice and multiple choice questions, open ended question wee also used.
The method of data analysis used in this research is tabulation/presentation and working of summary statistics. A convenience sample size of 400 were used in Enugu metropolis.
The study revealed that most of the consumers, are not aware of the existing laws, and some also do not know their rights as a consumer and how to go about fighting for their right.
It also revealed that consumers are not properly informed about the issue on what is contained in the consumer protection laws.
We however, recommend that the regulatory agency(ies) should redesign an enlightenment programme that is going to catch the target audience as well as the general public so as to high light them on what to do when their rights is being also abused.
We also recommend that consumers should stop buying packaged goods without a certificatory number, batch number, company’s name and full address of the company as well as expiry date.
In the case where all these features are not found or is doubting, the consumer should report to the regulatory agencies for actions.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
of the existing laws that protect them more especially the final consumers who are yet to know the existing consumer protection agencies and laws that protect them as well as its implication.
This era of study is of a great interest as a result of the abuse and neglect of consumers in Nigeria and also the continues increase in fake and adulterated goods and services in Nigeria which has put the consumers in a very difficult situation.
However, the complex nature and the disability of the consumers to detect in a physical inspection of a product and the continuous agitation of the consumers on several occasions where they have been deprived of their rights that gave rise to the enactment of laws, rules, regulations and the setting up of regulatory agencies with specialized manpower, and knowledge to protect the consumers eg NAFDAC, SON, NDLEA, etc.
Leave a Reply
You must be logged in to post a comment.