DESIGN AND IMPLEMENTATION OF AN ONLINE STADIUM MANAGEMENT INFORMATION SYSTEM
ABSTRACT
An online stadium
management information
system for the Godswill
Akpabio International
stadium Uyo, was be
developed in this project. The current process of management at the Godswill Akpabio International Stadium is being
operated manually and due to this procedure numerous problems are being encountered. The system is developed in
order to tackle these problems encountered by the use of the conventional manual registration and ticket
procurement.
This system is capable of performing crowd management, ticketing management, fraud checks, and customer care/
advertisement. The incremental software development process was employed in the development of the system. The
development of the system passed through three increments and in each increment communication, planning,
modelling, construction and deployment activities were carried out. The system iterated between development and testing stages until the set objectives were met. The application was developed using XHTML (Extended Hypertext
Markup Language) for the interface, MySQL (Structured Query Language) for the database, PHP (Hypertext
Preprocessor) for connecting between the database and GUI, and Apache (Webserver).
The result of the developed system are positive, as the system could be used to create a database of customers in
the stadium, better the administrative process of the stadium management, therefore making the general running of
the stadium easier and efficient.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF STUDY
The role of information and communication technology (ICT) in stadium management is that systems are designed to
make it easy for spectators to connect with the stadium administrators through the internet with their devices (J. R.
Mehmet). It provides a mechanism that connects people, goods and services and delivers content and services that
spectators can enjoy at the stadium. Furthermore, updates that generate interest in teams, players and games are
made possible, which further contributes to the growth of the sports industry, which has close links to local
communities, by attracting new fans and encouraging them to watch their teams live, thereby generating greater
income for the stadium managers.
The current system of operation at the Godswill Akpabio International stadium is that where when matches are set to
be played at the stadium, a promotional team is often set up who go around into town with flyers in a float form and
some dancers alongside music trucks to promote the match at some strategic areas around town some days to the
match, as well as radio and TV station advertisements. Tickets are then designed and printed which are sent out to
distributors like DSTV offices, fast food joints, restaurants, etc, who sell these tickets to the customers when they
come to their offices. The tickets which are not sold are returned and then disposed off, constituting a waste of
money.
Information management (IM) concerns a cycle of organizational activity: the acquisition of information from one or
more sources, the custodianship and the distribution of that information to those who need it, and its ultimate
disposition through archiving or deletion (Wikipedia).
Strategic information management is the key to the success of any business in this digital world. All organizations
understand the importance of information management and is taking initiatives towards that implementation. There
are many operational benefits for an organization if a proper strategic information management is
implemented. Information pertaining to the concerned department is available easily through the information systems.
There is no delay in getting the information and hence the productivity of the department is increased. Information is
easily shared between the department within an organization and with their clients externally. With proper security
and protection to the information in the systems, there is no fear that unwanted information is disclosed with the
external entities. The information used in the process is consistent .
The most important is the improvement in the decision making. The top management would find it very useful to
make decisions faster than earlier when there were no information systems. It helps the organization to move forward
faster.
Upon educating the staff on the use of the information systems, all the processes are improved and are on fast track.
Redundant information and processes are easily identified with the proper implementation of strategic information
management and they are removed from the process. Cost is also reduced with the removal of redundant information
and process. Lots of paper work is eliminated since all the data are available in the systems. The users know what
information they have and what their clients need clearly (Dr. Dennis Wood).
Earlier, before the use of information system data would have been lost. After the implementation of the strategic
information system, the data is protected and available anytime. This saves a lot of time and cost involved in
replacing lost data earlier. With the strategic information management unnecessary work is eliminated thus saving
time and cost. An online information-management system is a tool that can help stadium managers get the best
outcome from the use of the stadium.
1.2 STATEMENT OF THE PROBLEM
The problem with today’s stadium ticketing method is that you have to show up early so you can find a parking spot
and choose a good seat. In addition, it is not guaranteed to get them. However, with this online ticketing system you
will book the seat you like and a seat will be saved for you. Therefore, you can attend the game just a few minutes
before the referee’s whistle.
The current ticket purchase system makes room for different parties involved in the production and distribution of
event tickets of the stadium to be fraudulent thereby making it difficult to attain optimum profit from events held at the
stadium. This leaves the government with lesser revenue compared to profits projected when these events are being
planned. This in the long run leads to the poor management of stadium facilities, dilapidation of the general structure
and eventually the closedown of the stadium except funds are pumped into the system to give it a facelift and keep it
running.
DESIGN AND IMPLEMENTATION OF AN ONLINE STADIUM MANAGEMENT INFORMATION SYSTEM