THE EFFECT OF POOR INFRASTRUCTURAL FACILITIES IN THE DEPARTMENT OF PUBLIC ADMINISTRATION IN POLYTECHNICS IN OWERRI URBAN
The role and function of a secretary involve a lot and as a result of this, the students who are undergoing secretarial studies should be exposed to the necessary facilities that will enable them in developing and equipping themselves. the methodology used in the study are explained under the following subheadings: research design, area of study, population of the study, sampling method and techniques, instrument of data collection., validation of the instrument, reliability of the instrument., methods of data collection, methods of data analysis. the researcher tries to analyses and examines reliability of the data collected from the respondents as well as discusses on the observation of the research. All the twenty (20) questionnaires that were distributed was collected. Therefore the presentation and the data analysis shown below were based on questionnaire that was distributed and collected. In conclusion, If we must have qualitative secretarial administration in this 21st century, secretarial studies has to be revitalized in our polytechnics and other tertiary institutions by providing the necessary infrastructural facilities needed for the study.
Secretarial studies is a vocational programme that is offered in Polytechnics, Colleges of Education and Universities primarily to educate and train students to become secretarial teachers and administrators with the appropriate skills and competencies to take up a career in teaching, office occupation and business. According to Amoor and Udoh (2008), secretarial education is an area of instruction that has been in existence for several decades, and it plays very significant role in national economic development. It is, according to Usman (2008) a vital tool in the hand of government to combat unemployment crisis, and also according to Ilo (2002) is a tool to alleviate poverty. Secretarial Education is also very useful to private organizations and individuals in terms of employability, job creation and self-reliance.
For an effective learning in the tertiary institution, the required infrastructural facilities should be in place. Thus, for effective secretarial studies in our higher institution, there should be adequate supply of the needed equipment and facilities needed for most of their practical studies. The role and function of a secretary involve a lot and as a result of this, the students who are undergoing secretarial studies should be exposed to the necessary facilities that will enable them in developing and equipping themselves. The role of infrastructural facilities in the upliftment of secretarial studies is quite crucial and necessary, owing to the fact that we are faced with the invention of telecommunication and the technological status-quo of our contemporary society is fast developing. To this effect, the secretary is faced with the challenges of being acquainted with these new technologies that are revolving around the globe.
Owing to this fact, it is quite dilapidating that most tertiary institution (especially polytechnics) that are offering secretarial studies lacks the facilities and the necessary infrastructure that will enhance the level of secretarial studies to be in line with the contemporary era. It is clear that in most offices today, the secretaries now receives mail through the internet no longer through letters, most of the office files are documented with computers, telecommunication becomes the medium of communication, and a lot of inventory that the computerized world has introduced to the society, thus, these and more are the complications and challenges facing the secretary in an office in this contemporary era. In order to help the future secretaries, the government and the management should see that the necessary infrastructural facilities that will help the students in achieving great things are provided. It is the problems of poor infrastructural facilities in the department of secretarial studies in polytechnics in Owerri Urban that this research work is out to investigate and to pinpoint way in which the situation of poor infrastructural facilities can be minimized in polytechnics.