THE IMPACT OF THE INTERNET SERVICES ON OFFICE TECHNOLOGY AND MANAGEMENT PROFESSION IN SELECTED BUSINESS ORGANIZATION IN ENUGU METROPOLIS, ENUGU STATE.
ABSTRACT
The aim of this study is to find out the impact of internet services on Office Technology and Management Profession. This research covers the selected organization in Enugu Meropolis. In this research, the related literatures were reviewed.
The populations used for this study were thirty office managers which were picked from the selected organization in Enugu metropolis.
The instruments used for this study were questionnaires which were administered to office managers in few organizations in Enugu metropolises.
The data collection were analyzed and presented in tables.
Having analyzed the findings in the previous chapter and the results one find out was that, the internet is a helpful device to the office Technology and Management’s profession in Enugu metropolis.
In the light of the result, the researchers suggest that the office managers should be able to know the operational mode of the internet, since it is very important to their profession. And also, it will help the office managers to get needed training they required by giving them time after work..
TABLE OF CONTENT
Title page————————————————————————i
Approval page——————————————————————ii
Dedication———————————————————————-iii
Acknowledgement————————————————————-iv
Abstract————————————————————————-v
Table of content—————————————————————vi
Chapter one
1.0 Introduction—————————————————————-1
1.1 Background of the study————————————————–1
1.2 Statement of the problem ————————————————4
1.3 The objective of the study ———————————————–5
1.4 Scope of the study ———————————————————5
1.5 Research questions ——————————————————— 6
Chapter two
2.0 Review of related literature ———————————————– 8
2.1 The meaning and purpose of the internet —————————— 8
2.2 The effect of internet on the office managers ————————– 9
2.3 Record keeping———————————————————– 13
2.4 Enhancing the office manager through the internet —————– 14
2.5 Summary of related literature —————————————– 20
Chapter three
3.0 Research methodology ————————————————— 22
3.1 Design of the study ——————————————————- 22
3.2 The population of the study———————————————- 22
3.3 The sample size———————————————————— 24
3.4 Instrument of the study————————————————– 24
3.5 Method of data collection ———————————————– 24
3.6 Procedure for data analysis ——————————————— 25
Chapter four
4.1 Presentation and analysis of data ————————————– 26
Chapter five
5.0 Summary of findings, conclusions and recommendations ———- 31
5.1 Restatement of the problem ———————————————- 31
5.2 Summary of findings —————————————————– 32
5.3 Conclusion —————————————————————– 33
5.4 Recommendations ——————————————————— 33
5.5 Suggestions for further research —————————————– 35
5.6 Limitation of the study ————————————————— 35
References ———————————————————————- 36
Appendix A——————————————————————— 37
Appendix B (questionnaire) ————————————————- 38
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The country if not the whole world is on the immense of technology, and this phenomenon has got in far reaching effect on almost all spheres of human endeavour.
Different people have perceptions of what impact the modern technology via the internet is playing, to address the issues of performance of the Office Technology and Management profession in the new millennium.
To be precise, many scholars have dealt on this topic but the researchers of the project work have tried to portray actually what the impact of the internet is regarding the performance of Office Technology and Management profession.
The internet according to Cerfi (1996) president of the internet society is a specific collaboration of independently managed networks that allow users at disparate heterogeneous computer networks to communicate with each other across organization geographical boundaries. Its main function in any social system may be identified as information, education, entertainers, communication and integration. Therefore, the internet as an information superhighway has been aroused to perform all these immeasurable impact for the rest of the world.
One cannot talk about information and access without making regular reference to the information technologies and their convergence particularly the INTERNET.
Information and communication technology rapidly changing the way we work and live, most especially regarding the way the office is handled. We see a world of network. That is bringing new opportunities and options to people at work, at home and on the movies directly stating how our society live, learn, work play and our society evolves.
Information itself drives it valve from the meaning that an entity (a human being) assigns to data. It therefore becomes a performed in an organization.
The question now is, how far this form of inexhaustible resource can carry the users with special internet on office technology and management profession.
The machines used in the office technology and management profession are involved effectively to perform the work in business media, the mass media, the information gathering media, and the likes, have seen the different faces of typewriters. Mail exchange, computers, cellular, fax telephone and other technological information gathering system.
Stressing more on the meaning of the internet and how it works Rutherford F. July 22 1997, described the internet as ‘a global collection of many different types of computers and computer networks that are linked together.
The office technology and management profession, people who are conversant with the services that the personal computer renders will no doubt find the internet fascinating job-made-easy and enjoyable.
But many people cannot purchase or acquire this precious information superhighway, what risks are involved. Who are supposed to use these inexhaustible resources?
The aim of the study is to know the impact of internet more on information and communication in office technology and management profession.
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