ABSTRACT The purpose of this study is to determine whether emotional intelligence and job involvement can predict organizational citizenship behavior- OCBI and OCBO among selected private sector …
ORGANIZATIONAL CLIMATE WORK FAMILY CONFLICT AND RESILIENCE AS PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AND TURNOVER INTENTIONS AMONG TELECOMMUNICATION WORKERS
CHAPTER ONE Introduction Successful organisations have employees who go beyond their formal job responsibilities and freely give of their time and energy to succeed at the assigned job. Such …