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MODELS TO CUSTOMERS MANAGEMENT

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APPLICATION OF QUEUING MODELS TO CUSTOMERS MANAGEMENT IN THE BANKING SYSTEM

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CHAPTER ONE INTRODUCTION 1.1   Background to the study Today banks are one of the most important units of the public, and have fundamental functions that cannot be override by …

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APPLICATION OF QUEUING MODELS TO CUSTOMERS MANAGEMENT IN THE BANKING SYSTEM

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ABSTRACT Queues are common sight in banks these days especially on Mondays and on Fridays. Hence queuing theory which is the mathematical study of waiting lines or queue is suitable to be applied …

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