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CUSTOMERS’ SATISFACTION

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THE IMPACT OF ATM ON CUSTOMERS’ SATISFACTION IN MICRO FINANCIAL INSTITUTIONS IN BUEA” CASE STUDY: NFC BANK BUEA

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Abstract Financial institutions have been in the process of significant transformation. Despite this transformation, even though there is a richness of information on the nature and scope of …

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BANK SERVICE DELIVERY AND CUSTOMERS’ SATISFACTION IN NIGERIA BANK

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CHAPTER ONE INTRODUCTION 1.1      BACKGROUND OF THE STUDY Customers’ expectation in the post-consolidation era of the Nigerian banking sector is very high. This …

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INFLUENCE OF PUBLIC RELATIONS ON CUSTOMERS’ SATISFACTION (A SURVEY OF CUSTOMERS OF ENJIM HOTELS AND SUITES IN UYO)

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TABLE OF CONTENTS CHAPTER TITLE       …

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