Abstract
This study is on the impact of organization and method on office management. The total population for the study is 200 staff of Kaduna North local government of Kaduna state. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133 respondents made up directors, administrative staff, senior staff and junior staff was used for the study. The data collected were presented in tables and analyzed using simple percentages and frequencies.
CHAPTER ONE
INTRODUCTION
- Background of the study
Organization and methods was originated through the efforts of the pioneers of scientific management such as Taylor and Gilbert whose work influenced. The early approaches and establishment of the function in so many organization. Organization and methods is simply the used of work study techniques to the structure and procedures of an organization in order to improve the efficiency of an organization. Organization and methods has transformed into a very valuable component of an organization. In fact it become a specialized field with career prospects, especially for our teaming unemployment. It provide opportunities that are both challenging and satisfying to the average intellectual employee to prove his with in improving and processes. The British standard 3188.1001 defines organization and methods as the systematic examination of activities in order to improve the effective use of human and other material resource. According to Harzel (2001) defines organization and methods is the application of work study techniques to the structure and procedures of an organization in order to improve the efficiency of an organization system. Briscoe (1992) defined organization and methods as a specialist function which has a primary objective of improving efficiency and control in organizations. It is thus seen as an essential function that should be part of the make u of any organization. Organization and method and it associated techniques can be seen to form the basis of business process re-engineering and business process improvement. The most important reason of introducing organization and method is to improve administrative procedure and clerical practice in the office. Therefore its equally important to be familiar with the definition of office: Office can be deafen as a work area for handling information or process equipment. Office can also be seen as a place of work on the other hand it has been seen as a place where business activities are carried out. In whichever way an office is defined, it is to be noted that the world of work bring about the existence of office. Office does not derives it meaning from the size of any room where clerical functions are being carried out. On the other hand, it has no reference to size or nature of activities that are taking place in any Organization. For example; the room where lecturer attend to his student is called an office also, the room where the president of the federal Republic of Nigeria carried out is constitutional duties are also called an office.
Office management
This could be regarded as an act of putting into systematic relationship those elements and activities essential to the satisfaction of an office purpose. In a nutshell Organization and the method is simple the w ay and manner organizational activities is put in the right and most orderly manner. On the other hand is a process of coordinating organizational structure and procedures in the most perfect way.
- STATEMENT OF PROBLEM
When the employees of an Organization are not fully equipped with knowledge of organization and methods the way and manner in which office should be kept in the most desired order might be a problem. This could result to loss of documentation and even low employees performance. The question therefore asked is, is it the poor knowledge of organization and methods that lead to poor employees performance and improper documentation in Kaduna north local government are? At the same time does it mean if, every officer in Kaduna north Local Government is fully developed with the knowledge of organization and methods it will lead to help employee’s performance and proper documentation? This is actually an issue of investigation. If the knowledge of organization and method is not provided there would be contribution cost of document and low performance. This research is therefore undertaken to monitor the level of the knowledge of organization and method and it relevance to proper documentation and improve performance and also make recommendation on how to improve the knowledge of organization and methods.
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