THE IMPACT OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) IN PUBLIC SECTORS LIKE BANKS

THE IMPACT OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) IN PUBLIC SECTORS LIKE BANKS (A CASE STUDY ECO BANK)

ABSTRACT

The main purpose of this research  is to determine the impact of information and communications technology (ICT) in banking industries. In order to achieve this purpose or objective very successfully, the research has taken into consideration, the meaning or concept of information communication technology (ICT), the negative and positive effects of information communication technology (ICT) the characteristics or attitudes of information communication technology (ICT), the personnel /staff, etc. Having observed the above, the research equally delved into the problems associated with information communication technology (ICT). Consequently, the conclusions reached were maintenance or repair cost are some of the problems associated with information communication technology (ICT) in banking industries. The researcher made some useful recommendation that would aid the effective management and applied information communication technology (ICT).

CHAPTER ONE

INTRODUCTION

• BACKGROUND OF THE STUDY

Information is not only the basic of human existence. It is also the life wire for running of any organization. This is consequently upon the fact that decision – making and effective execution of those decision, there must be constant information flow. Data gathered must be transmitted to the end – users after it had been processed. Information receipt, processing, storage, dissemination, etc. may be instant; otherwise valuable business opportunities might be lost. That is what information communication technology (ICT) seeks to do in public administration and management.

The development of information communication technology (ICT) has come a long way. The first writing in the world was invented by Egyptian priests around four thousand B.C. at first, the writing was serie of whole picture, which ware drawn to tell a story. This took a long time to represent the whole. Much later on still, the picture were drawn not to represent objects. But to represent sounds, thus the picture of a house was drawn not to represent the actual building,  but the sound “haus” Gradually, themethod of writing was improved upon until one letter was used to represent one sound. This is how the first alphabets was made. The priests wrote with a reed pen and made ink by mixing soot and gum with water.

But the scope of the writing the HIERIOGLYPHICS was  restricted to priests; hence it was called SACRED writing. The writing was used to record important religious ceremonies, medical facts and records of kings and nobles. The most important writings were recorded or carved on stones while the less important records were kept on thin stripes from a reed known as PAPYRUS, a plant that grew on the banks of the River Nile. The modern wword “paper” came from papyrus. Other ancient ways of writing include the SUMMERIAN CUNEFORM, ANTHENIAN OSTRAKON, JEWISH SCROL or parchment, which was written on animal skin.

For their information dissemination, the ancient world employed a number of ways. The Greek used runners. The marathon race today is in honor of an Athenian runner who not only ran all the way from Athens to Sparta to call the Spartans to the battle field, but also after the Persians had been defeated at a place called marathon, ran a further 35 kilometers to Athens to report the vistory, after which he fell down dead after announcing the victory. The old-talking drums, gongs, etc. were also used to send out information. In emergency situations, a section of the forest could be set on fire to warn people of impending or sudden enemy attack. All those various means of receiving, storing and sending information in the ancient times have been replaced by the vast array of machines in the modern world. This is what is called information communication technology (ICT), which refers to a host of equipment and materials, essentially computer-based that are used in the modern world for information receipt, processing, storage and dissemination.