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You are here: Home / RECENT PROJECTS / TOURISM AND HOSPITALITY MANAGEMENT PROJECT TOPICS / CONTRIBUTION OF INVENTORY CONTROL PRACTICES TO THE SUSTAINABILITY HOTEL ESTABLISHMENT IN AWKA

CONTRIBUTION OF INVENTORY CONTROL PRACTICES TO THE SUSTAINABILITY HOTEL ESTABLISHMENT IN AWKA

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CHAPTER ONE

1.0 INTRODUCTION

Hospitality entails cordial reception, kindness in welcoming guests and strangers. Singh (2007) defined hospitality as reception and entertainment of guests, visitors or strangers with liberality and goodwill. Stocks are stores of goods and materials that are held in a hospitality organization, they can be a nuisance, necessity or a convenience (Arington, 2006). Stock can come in various forms such as raw materials, work−in−progress, finished goods and goods ready for sale (Levis, 2009). The managers of hospitality establishments are challenged by paper based system and manual processes to view and control their establishments’ inventory. Ineffective administration and mismanagement of resources in hospitality establishments affect the needed quality delivery, customer care and service which as well have adverse effect on the sustainability of an establishment. Inventory control represents the physical control and the movement of materials into and out of the storage areas, and it shows how much is needed to be ordered (Bim. 2003). Inventory control eliminates overstocking, resulting to too great a tie up of capital losses due to obsolescence or depreciation. Likewise, stock control eliminates under stocking of materials which results to inadequate follow up on delivery premises. Inventory control ensures that each item delivered from the store is properly accounted for, and any form of pilferage or wastage, is discovered at an early stage. The essence of practicing inventory control is not to be overlooked; the qualifying factor here is that, stock must be maintained just high enough to meet demands and also a constant supply of materials to be available as at when needed. The stock control process focuses attention on factors related to time utility, supply of quantity and quality materials used by the operations of the hospitality industry (Tosdal, 2006). Inventory control procedures are those measures that are adopted to determine how much stock an establishment can hold at a given time and how they keep track of it (Bleigh, 2009). This practice covers stock at every stage of the production process, from purchases and delivery to using and reordering of items

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CONTRIBUTION OF INVENTORY CONTROL PRACTICES TO THE SUSTAINABILITY HOTEL ESTABLISHMENT IN AWKA
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