ABSTRACT
This research proffers an appraisal of the effect of social awareness skills on the sales volume of the hospitality establishment. It elucidates the concept of social awareness and seek to determine its significance and impact in determining sales volume of hospitality establishment.
INTRODUCTION
Social awareness facilitates that a person knows what others think about him. Understanding others is essential to success in business and services.social awareness is the ability to understand and respond to the needs of others. Understanding other people’s feelings is central to emotional intelligence. Get this wrong and you will be seen as uncaring and insensitive. Getting it right is essential for success. Social Awareness meets Emotional Intelligence Emotional intelligence consists of four basic capabilities, or domains