THE EFFECT OF A WORKING ENVIRONMENT ON EMPLOYEE’S PRODUCTIVITY (A CASE STUDY OF MTN NIGERIA)

THE EFFECT OF A WORKING ENVIRONMENT ON EMPLOYEE’S PRODUCTIVITY (A CASE STUDY OF MTN NIGERIA)

TABLE OF CONTENTS

Title page

Cover page

Certification

Dedication

Declaration

Acknowledgement

Abstract

Table of content

CHAPTER ONE: INTRODUCTION                   

• Background of the study

1.2 Statement of problems

1.3 Objectives of the study

1.4 Research questions

1.5 Research hypothesis

1.6 Significance of the study

1.7 Limitations of the study

1.8 Definition of terms

CHAPTER TWO: REVIEW OF RELATED LITERATURE

• Brief introduction

2.2 Conceptual framework

2.3 General Effects of a Working Environment

2.4 Factors that influence employee’s productivity in a   working environment

2.5 Good relations increase employee’s productivity in a workplace

2.6 The benefit of positive working environment

2.7 Safety working environment and employees Productivity

2.8 Summary

CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY

• Brief introduction

3.2 Research design

3.3 Area of study

3.4 Population of the study

3.5 Sample and sampling technique

3.6 Method of data collection

3.7 Description of instrument for data collection

3.8 Method of data analysis

3.10 Decision rule

CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND INTERPRETATION

• Brief introduction

4.2 Analysis of Questionnaire Administered

4.3 Data Analysis and Interpretation

4.4 Test of hypothesis

4.5 Discussion of findings

CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS

• Brief introduction

5.2 Summary of the Study

5.3 Conclusion

5.4 Recommendations

References

CHAPTER ONE

INTRODUCTION

1.1       BACKGROUND OF THE STUDY

The organizations today consider employees as their top most priority. A lot of effort is put in order to attain, retain and motivate them. The traditional role is an employee is no more effective and the organizations are finding new ways of working.      The key to organizational success is the competitive workforce. The organizations strive hard to align organizational strategies and objectives with employee’s behaviours in order to stay competitive. The way in which employee accomplish organizationally set goals and relate their interpersonal behaviours to the organizational norms can be termed as employee productivity.

Factors of workplace environment play an important role towards the employee’s productivity. The factors of workplace environment give an immense impact to the employee’s productivity either towards the negative outcomes or the positive outcomes (Chandrasekar, 2001). Over the last decades, the factors of work environment of the office workers had changed due to the changes in several factors such as the social environment, information technology and the flexible ways of organizing work processes (Hasun and Maklibug, 2005).

A lot of past research has been devoted towards the concept of employee productivity. Employee productivity was found to be related to a number of factors including conscientiousness, openness to experience, agreeableness and emotional stability. Environment literally means surroundings and all those things that impact human being during the life time are collectively known as environment. A working environment is the environment where people work together for achieving organization objectives. It means, systems, processes, structures and tools and all those things which interact with employees and affect in positive or negative ways on employees productivity. It can also be defined as the location where a task is completed. When studying place of employment, the work environment involves the physical geographical location as well as the immediate surroundings of the workplace such as a construction size or office buildings.

According to boles et al (2004), which the employee’s are physically and emotionally have the desire to work. Then their productivity outcomes shall be increased. Moreover, they also stated that by having a proper workplace environment. It helps in reducing the number of absenteeism and thus can increase the employees productivity which will leads to the increasing number of productivity at the workplace. Referring to this matter, research need to be done in order to identify the main contributor to the employees productivity and investigate on how the workplace environment in term of the job aid, supervisor support or relationship and physical work environment affect employees productivity at the workplace.

The concepts of “workplace productivity” means the factors of workplace that is being provided by the employers to their employees that could support the employees productivity at work (Clements-Croome, 2006). By having a high level productivity of employees, it will increase the company’s profit.

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