TRAINING AS AN EFFECTIVE TOOL FOR SECRETARIES LEVEL OF PERFORMANCE IN INFORMATION AND COMMUNICATION TECHNOLOGY(ICT). A RESEARCH PROJECT MATERIAL ON OFFICE TECHNOLOGY
ABSTRACT
This project work is aimed at examining the training secretaries as an effective tool in information and Communication Technology in every organization.
Training can simply be defined as the ability to achieve a particular skill or knowledge to do a particular job, while information and communication technology on the other hand is the study of use of electronic equipment for storing or analysis information. It is the bedrock for national survival and development of rapidly changing global environment. The prospective and present secretaries should be given training within and outside the country and adequate financial support should be given to them in the course of their training.
CHAPTER ONE
1.0 INTRODUCTION
The vital role of training secretaries in an organization and its effect on Information and Communication Technology cannot be over-emphasized.
It is importance for organization to create an easily adapted labour force in this time of technological changes by systematic training so long as secretaries are used to obtain organization goals, they should be given proper training as an effective tool in information and communication in order to make them productive.
The fundamental goal of any personnel policy is to obtain maximum utilization with the firm of the potential ability to each individual worker. To achieve this goal, a sound training in this information and communication technology programme is mandatory.
With this goal in mind, the training manager with the assistance of heads of other departments should plan the training on information and communication technology programmed for categories of secretaries. Individual acquire one type of training or the other right from the beginning the first training which a child receives is from the parent, the society and formal education setting.
Training is to help employees to contribute their maximum usefulness to the firm at the shortest possible time, so it is something that is done once for new employee, it should be a continuous process in every organization and in the life of every individuals.