ABSTRACT
The research is embarked upon in order to analytically ascertain and explain the fact of staff evaluation on the productivity of civil servants. A study of Enugu state civil service. The study also seeks to examine and evaluate the effects of staff evaluation: highlight the problems encountered and proffering solutions to them, that is, state findings are recommendations. The study consists of an introduction and the following related subheadings, background of the study, statement of the problem, objective of the study, significance of the study, scope and of the study, hypothesis which arose from the objectives etc. again review of literature, research methodology, presentation and analysis of data and finally summary of findings. The main of this research is to provide a clear and comprehensive survey of the effects of staff evaluation as regards how it affects the productivity of civil service.
TABLE OF CONTENTS
TITLE PAGE i
DEDICATION ii
CERTIFICATION iii
ACKNOWLEDGEMENT iv
APPROVAL v
ABSTRACT vi
TABLE OF CONTENTS vii
CHAPTER ONE
1.0 INTRODUCTION/ BACKGROUND OF THE STUDY 1
1.1 STATEMENT OF THE PROBLEM 2
1.1.1 RESEARCH QUESTION 7
1.1.2 OBJECTIVE OF STUDY 7
1.2 SIGNIFICANCE OF STUDY 8
1.3 DEFINITION OF TERMS 9
REFERENCES 11
CHAPTER TWO
2.0 THEORETICAL FRAMEWORK/LITERATURE REVIEW
12
2.1 THEORETICAL FRAMEWORK 12
2.2 LITERATURE REVIEW 14
2.2.1 TYPES OF EMPLOYEE PERFORMANCE EVALUATION
18
2.2.2 STRATEGIES FOR STAFF EVALUATION 23
2.2.3 STAFF EVALUATION, PROBLEMS AND SOLUTIONS 23
REFERENCES 35
CHAPTER THREE
3.0 METHODOLOGY/ RESEARCH DESIGN 37
3.1 RESEARCH DESIGN 37
3.2 POPULATION OF THE STUDY 37
3.3 SAMPLE SIZE 39
3.4 SAMPLE AND SAPLING TECHNIQUES 41
3.5 METHOD OF DATA COLLECTION 41
3.6 METHOD OF DATA ANALYSIS 42
3.7 MEASUREMENT AND OPERATIONALIZATION OF VARIABLES 43
3.8 VALIDITY AND RELIABILITY OF MEASURING INSTRUMENT 45
3.9 SCOPE/ LIMITATION OF STUDY 46
CHAPTER FOUR
4.0 DATA PRESENTATION AND ANALYSIS 48
4.1 DATA PRESENTATION 48
4.2 DATA ANALYSIS 49
CHAPTER FIVE
5.0 SUMMARY, CONCLUSION AND RECCOMENDATION 66
5.1 SUMMARY 66
5.2 CONCLUSION 72
5.3 RECOMMENDATIONS 75
BIBLIOGRAPHY 78
APPENDIX 80
QUESTIONNAIRE 81
CHAPTER ONE
1.0 INTRODUCTION/BACKGROUND OF THE STUDY
Public organization is created to ensure rapid socio-economic development through the initiation, implementation and evaluation of government policies and programme in order to improve and better the lives of the masses of the nation. As an aid in achieving its objectives, resources, both human and otherwise to be efficiently and effectively utilized in respect o that.
The origin of public organization in Nigeria could be tied to the genesis of civil service in Nigeria and this dates back to about to middle of the nineteen century when direct British rule was established over the kingdom and territory of Lagos after its conquest in 1861 (Uche, 2004:47). During this period, the existing public organizations (that is, the civil service) was perceived as an instrument set up to implement and execute the elf centered exploitative, policies and programmes of the British intention. Observing the point Okoli and Onah (2007:73) posited that the colonial civil service was machinery.
It is quite a pity that inspite of the numerous public organizations in existence and the huge amount of resources channeled to keep them functional, the performance of civil servants in terms of productivity is very low and hardly felt by the average man in the society. The socio-economic condition of the country is deteriorating at a very fast rate as the days go by and poverty is on the increase.
Touched with the present poor performance of civil servants, scholars, committees, researchers, bureau and many investigate and administrative study groups have written journals and books, organized seminars and conferences to determine the root cause to the problems of civil servants and if possible proffer given by scholars for the unproductiveness of public workers also known as civil servants are corruption, over staffing, godfathers, politicization, red-tapism and management.
Be that as it may, the government of Nigeria has initiated and put in place programmes orientation programs, in service, training, study leave with pay, staff development programmes, staff evaluation, to mention that the researcher intends to critically examine one of these aforementioned programme, that is staff evaluation to know if it has any impact on the productivity and performance of public organizations workers in Nigeria.
1.1 STATEMENT OF THE PROBLEM
The performance of civil servants in Nigeria has become a subject of national debate and hence a matter of crucial policy agenda of the governments of this country for the past two decades, few among the problems of leading to the poor productivity of civil servants will be discussed below:
First and one of the major problems of civil servants is corruption. Corruption according to Amalu (2003:328) is an exploitation of the public which can occur only because of the civil (public)servants occupies a constitutionally independent position, it is obvious that public by the above definition, it is obvious that corruption has eaten so deep into the fabrics of the Nigerian society that is Nigerians. Public servants now see public organizations as a platform for looting and siphoning funds and resources meant for the proper functioning of these organizations.
The concept of “godfatherism” is yet another problem confronting the efficient and effective performance of the public organizations,. It has become so pronounced that it is now accepted as a tradition and the only way one can get fixed into any of the public organizations in Nigeria when these so called civil servants through the influence of their godfather get into these organizations, all their intentions is to satisfy their selfish interest and that of their mentors to the detriment of the organizational goals and objectives.
The problem of civil servants in Nigeria will not be complete if we omit pollicisation. This endemic and sickly phenomenon is pronounced in Nigeria that virtually all appointment into these organizations must have political trappings for underpinnings. Appointments are given as a reward to subservient party affiliates and loyalties whether they are qualified for the position or not.
Having a comprehensive understanding and clear picture of the Olympian height of politicization in Nigeria, Onah (2003:23) noted that, a consistent way in which the federal government encroaches on the powers of the state government is through politicization of government bureaucracies.
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