PROSPECTS OF SECRETARIES IN OFFICE ADMINISTRATION AND MANAGEMENT
ABSTRACT
This area of the research is to acquaint the reader on the prospects of secretaries in the office researches in office administration and management. It is the research conviction that neglect of these prospects possesses are the mirror in which the office uses to seen, this is as a result of what they play in an organization.
However, the research tries to x-ray the prospects of secretaries in office administration and management.
Further more, a rundown of what the researcher have in the study are;
Chapter one- this is where the background of the study, statement of problem purpose of study scope of study, research question and significance of the study was elaborated.
Chapter two – This has to do with literature review where authors gave their view of the secretary the following are there in Types of secretaries the role of secretaries secretaries, prospects and characteristics problems of secretaries prospects of secretaries and summary of related literature review.
Chapter three- it has to do with research methodology applied by the researcher which includes, Deign, Area of study, population, sample, instrument, Reliability and method of data collection and analysis.
Chapter four- It has do with Data presentation and results, How data was analyzed.
Chapter five –This chapter contains Discussion of Results conclusion, Recommendation, implication, suggestion for further study and lastly limitation of the study.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The prospects of secretaries have been giving a lot of concerns to intending student of secretarial administration and many other segments of the society especially those in secretarial field.
The word secretary coined from Latin word secretes’ which literally means a secret; this definition shows more or one of the function of secretary. (Okafor 1987).
Prospect on the other hand according to Oxford Advanced learner’s Dictionary of the English Language is defined as the chances of being successful.
Harding (1988) define secretary as someone holding a very responsible position with in an organization, who provide a full range of management support which cells upon variety of skills and ability that would not be pre-requisites of office generally.
Horny (1996) also defines a secretary as an employee in office who deals with correspondence keeps records, makes arrangement and appointment for a particular member of staff.
Ofuru (1997) sees secretaries as the image makers, who combine both official and one-official duties for overall success of their bosses as well as the organization where the work.
The American secretarial Association defines a secretary in the most acceptable way as an assistant to an executive, possessing mastery of office skills and ability to assume responsibility initiative, exercise judgement and makes decision with in the scope of his authority.
With the above definitions, in mind one can easily seen the need for a secretary in any organization or institution be it secondary or tertiary can not be over emphasized.
A secretary is a major comminuting link between the executive and his association the office staff and the public. He/she is the life wire of that organization.
As a result of this important linking position, a secretary can display vital roles in helping to create and maintain the smooth running of business organization
For a secretary to perform his/her to undergone some educational studies and obtain the basic office knowledge and skills Days are gone when any person that works in an office is being regarded as a secretary.
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