CHAPTER ONE
- INTRODUCTION
- BACKGROUND OF THE STUDY
The problem of developing countries encompass ideological, structural, material and human resources, issues and their interact. Communication resources are used for various purposes informing, instructing, persuading and establishing dialogue.
In a similar circumstance, the establishment of an organization does not rely on the critical tasks of bringing the establishment into being, making of work, articulating the raw materials and transferring the raw materials into finished products, but also the use of effective communication system within the organization consequently management takes great paints to draw a notable organization for easy communication flow.
Federal, state and local governments in the country are reputable large organizations that carte for the interest of their citizens. They formulate policies that affect the citizens and implement them. They maintain peace and security that create a good atmosphere that make it possible for people to engage in necessary and viable economic activities in the society.
The success of government, like other reputable organization rest on good leadership, which provides an effective communication system throughout the length of the country for the citizens to know the activities and responsibilities of their government. Hence the establishment of public relations, departments, national orientation agency )NOA) and other arms of government that relate direct with the people to keep them abreast of the day to day working of the government.
The important role Imo state government plays in administration of the state had captured the interest of the various arms of government in the implementation of her programme for the welfare of her citizens. The internal organization structure of the systems has given a clear concept of “authority” whereby relationship exists between “superior” and “subordinate” officers. In this arrangement framer and transmits decisions with the expectations that they will be accepted, such decisions and its conduct is determined by them. The problem of transmitting decisions lies on the ability of officers to communicate the required information to the officer expected to deal with the matter and to other members of the organization whose behaviour it is supposed to influence. It implies that power may only be exercised within limits agreeable to subordinate. In other words, rational legal authority arises out of the office, or position of the persons in authority as bounded by the values and procedures of the organization.
The bureaucratic activities of the civil service and the individual officers peculiar method of transmitting information, based on the laid down rules and regulations, have in most cases culminated to grow inefficiency which the public has sharply criticize. It is this public reaction that has made the researcher deem it necessary to identify the problem that impede effective communication and how to remedy the situation. In doing this, all aspects of communication system adopted in the state government have been identified and analyzed, barriers that affect the free flow of information spotlighted and measures for improvement offered. The paper did not loose sight of man made communication problems. Such actions between the senior and junior officers are critically examined.
For instance, some officers keep what is not accepted to be “secret” to their subordinate for their personal benefit thereby delaying unduly information intended to reach the public. The delay of actions of wickedness runs from the top down to the junior officers. These inadequacies existing in service to the detriment of efficiency for improvement including trading were made.
Officers have attributed communication problems in the service to inadequate provision of necessary inputs and were those inputs are provided, they are inadequately maintained and worse still created like no man’s property. Also, the unavailability of good roads and the poor maintenance of existing ones, are said to affect very large the communication system, in the state.
On aiming at the certain conclusion reached in the achievement of effectiveness and efficiency of communication system in the state civil service, the author did not rely only on existing literature in communication but carried out research work in some ministries, four parastatals, and one local government headquarters officers.
Having noted the nature and degree of classification information, the author offers his advice to the top level servants and schedule officers on how best to handle such information.
Leave a Reply
You must be logged in to post a comment.