ABSTRACT
The aim of this research was to analyze critically the effect of informal organization in Nigeria using the Nigerian Television Authority (NTA), Uyo as a case study. To accomplish the research objective, the study adopted the survey research design while the convenience sampling technique and Taro Yamane formula was used to select fifty six (56) as the sample size and the respondents for the study. The instrument for the study was self developed questionnaire forms personally administered. Data collected was analyzed using percentages and frequency tables. The finding of the study on the effect of mission on the performance of formal organization, while the effect of membership and leadership on the performance of formal organization. This paper provide useful recommendations such as manager and organization leaders should consider and make use of the grape vine information as input for improved performance and informal organization should serve a check on management excesses and the authoritarianism, the organization should draw up a calendar and timetable that should be effectively adhered to the organization.
TABLE OF CONTENTS
PAGES
Title Page
Approval Page – – – – – – – – ii
Certification – – – – – – – – – iii
Dedication – – – – – – – – – iv
Acknowledgements – – – – – – – v
Abstract – – – – – – – – – vii
List of Tables – – – – – – – – viii
Table of Contents – – – – – – – – ix
CHAPTER ONE
INTRODUCTION
- Background of the Study – – – – – – 1
- Statement of the Problem – – – – – – 3
- Objectives of the Study – – – – – – – 4
- Research Questions – – – – – – 5
- Significance of the Study – – – – – – 5
- Scope of the Study – – – – – – 6
- Limitations of the Study – – – – – – 6
- Organization of the Study – – – – – 6
- Definition of Terms – – – – – – 7
PAGES
CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.1 Conceptual Framework – – – – – – 9
2.1.1 Meaning of Informal and Formal Organization – – 9
2.1.2 Mission and Performance – – – – – – 10
2.1.3 Membership and Performance – – – – – 11
2.1.4 Leadership and Performance – – – – – – 12
2.1.5 Effect of Informal Organization on Performance of
Formal Organization – – – – – – – 13
2.2 Theoretical Framework – – – – – – 15
2.3 Empirical Framework – – – – – – 17
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design – – – – – – 20
3.2 Population of the Study – – – – – – 20
3.3 Sample and Sampling Technique – – – – 20
3.4 Sample Size – – – – – – – 20
3.5 Instrumentation – – – – – – – – 22
3.5 Method of Data Analysis – – – – – 22
3.6 Problems of Data Collection – – – – – 23
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND INTERPRETATION
- Analysis of Research Questions – – – – – 24
- Research Question One – – – – – – 24
- Research Question Two – – – – – – 25
- Research Question Three – – – – – – 27
- Research Question Four – – – – – – 28
- Discussion of Findings – – – – – – 29
CHAPTER FIVE:
SUMMARY OF FINDINGS, CONCLUSION AND
RECOMMENDATIONS
5.1 Summary of Findings – – – – – – 31
5.2 Conclusion – – – – – – – – 31
5.3 Recommendations – – – – – – – 32 References
Appendix
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
In any organization, informal organization is a term whose relevance cannot be over emphasized, it refers to voluntary associations of clique’s development by the employees at all levels of the organization. that is from top management to workers in their day to day activities. But a formal organization according to Middlemist (1990: 9) is a collection of individuals formed into a coordinated system of specialize activities for the purpose of achieving certain goals over some extended period of time even though individual membership may change. It is also a planned pattern of coordinating a legal body for the purpose of achieving a common goal.