ABSTRACT
The research project was carried out to examine the Effective delegation of authority on management decision making using Access Bank of plc as a case study. The objective is to point out the solution to delegation problems as effect organization decision making in conducting the study, the researcher personally administered twenty (20) questionnaires and used data from primary and secondary sources. The study adopted a survey research design, thirty six (36) sample size were drawn from the population using random sampling techniques. Findings revealed that the delegation of authority is used as a tools for delegating authority effectively success or failure, it was also reveal that the +problem affecting delegation of authority in Access bank is the lack of authority, it was also reveal that management are implemented. It was concluded that effective delegation of authority helps in organizing an organization for success or failure, it was also concluded that the major problems affecting delegation in Access bank plc is lack of knowledge of employees skills. The researcher also provide useful recommendation such as organizations should use delegation authority as tools for delegating authority success or failure, it was also recommended that the CEO’s should great focus and also communicate and align with delegation , it was recommended that delegation should track progress in Access bank of Nigeria plc.
TABLE OF CONTENTS
Cover Page
Fly Leaf
Title Page – – – – – – – – – i
Certification – – – – – – – – ii
Dedication – – – – – – – – – iii
Acknowledgements – – – – – – – iv-v
Abstract – – – – – – – – – vi
Table of Content – – – – – – – – vii-viii
List of Tables – – – – – – – – ix
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study – – – – – – 1-3
1.2 Statement of the Problem – – – – – 3-4
1.3 Objectives of the Study – – – – – – 4-5
1.4 Research Question – – – – – – 5-6
1.5 Significance of the Study – – – – – 6
1.6 Scope of the Study – – – – – – 7
1.7 Organization of the Study – – – – – 7-8
1.8 Definitions of Terms – – – – – – 8-9
CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.0 Introduction – – – – – – – – 10
2.1 Historical Background – – – – – – 12-14
2.2 To show the Effective and Efficiencies Decision
Making Process – – – – – – – 14-16
2.2.1 What can prevent Effective Decision Making – – 16-17
2.2.2 Efficiency of the managerial Decision making process – 17-18
2.3 Delegation of Authority that could be Effectively Implemented 18-20
2.3.1 How to Delegate Authorities – – – – – 20-21
2.4 Investigation on the Causes of Poor Delegation on
Management Decision Making – – – – – 21
2.5 Delegation strategies that could be Implemented to improve
Management Decision Making through Delegation – 22-25
2.6 Solution to some Problems of the Already Existing
Problems of Delegation – – – – – – 26
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Introduction – – – – – – – – 29
3.1.1 Research Questions – – – – – – 29
3.2 Design of Study – – – – – – – 30
3.3 Area of Study – – – – – – – 30
3.4 Population of Study – – – – – – 30
3.5 Sample and Sampling Techniques – – – 30
3.6 Instrument/Methods of Data Collection – – – 38
3.7 Data Analysis Techniques – – – – – 38
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1 Introduction – – – – – – – – 33
4.2 Data Presentation, Analysis and Interpretation – – 33-40
CHAPTER FIVE
FINDINGS, CONCLUSION AND RECOMMENDATIONS
5.1 Introduction – – – – – – – – 41
5.2 Findings – – – – – – – – 41-42
5.3 Conclusion – – – – – – – – 42-43
5.4 Recommendations – – – – – – – 43-44
References
Appendices
CHAPTER ONE
INTRODUCTION
- BACKGROUND OF THE STUDY
The concept of delegation of authority as it happens in industries, service and business organization has attracted many psychologist and educations. These great people have carried out series of resources on it with each, threaten, coming u p with a theory as it affect decision making in organization. Yet no one theory or negotiation can alone satisfactory explains the complex in human behavior. Delegation means entrusting to or duplication or representing. To delegate authority to others to perform. It is important tools of management.
Management is define as such process entailing responsibility for an effective planning and regulation of operation of an achieving the objective of a business as an organization in the most efficient way however, an organization, be it small or large have to take decision. The purpose of decision making as career said, it is to direct human behavior towards a future goals. Decision making is the selection from among alternative, there should be need for a decision. In making any plan, there must be a decision to take (Andrew-Essien, 2012). Therefore it can be said that planning leads to decision guided by organization policy and objectives.