THE IMPACT OF EMPLOYEE TRAINING ON PERFORMANCE AND PRODUCTIVITY

THE IMPACT OF EMPLOYEE TRAINING ON PERFORMANCE AND PRODUCTIVITY (A CASE STUDY OF AKWA IBOM STATE WATER BOARD COMPANY, UYO)

CHAPTER ONE

GENERAL INTRODUCTION

1.0     INTRODUCTION

The impact of employee training on performance and productivity is the ability to perform and to give task effectively and translate same relative progress in the productivity level of Akwa Ibom State Water Board Company, depend solely on the level of experience and technological know-how which the employee has achieved in the course of doing such job. However there is a performance gap between a trained employee and the untrained employee.

The concept of employee training as put forward by Essien Obot in 1991 to describe the exposure of employees to program, skills, knowledge and techniques aimed at making the performance.

It also involves the exposure of employee’s perspective and effectiveness in the use of tools and equipment for enhanced productivity.

In any production, Akwa Ibom Water Board Company cannot give out its goods and services. In the first instance, efficient manpower to correct this abnormalities translate to the fact that certain technical, financial, managerial and marketing problems affecting most industrial organizations can best be solved through employee training and development.

In other words, every industrial organization needs, efficient and brilliant workers who can perform their jobs on the level established by standard set by its departments, including the organization itself, the industry and the organization in general else, where there is a gap between actual performance and established performance, productivity suffers. The caused effect or the impact of a dwindling productivity I the organization is determined to decrease in profit which may eventually lead to the closure of the organization if the gaps are not corrected.

Employee training has direct positive impact on the performance and water productivity in the organization. Employee training strives to solve certain managerial problems. These includes: early retirement, structural unemployment, under employment problem of retrenchural dismissals, redundancy and lay-losses and lay-offs. These problems culminate in enormous losses and conflicts in the organization as a result for management to forestall on coming crises in industrial relations or to remove bottle-neck problems in production sales and marketing can be improved through employee training or manpower development in the organization.

1.1     STATEMENT OF THE PROBLEM

Employee training is the process of transferring technical knowledge skills to workers in an organization which is capable of developing manpower and improving productivity. Through such special program, workers are prepared to meet challenging situations similar to their job although most organizations see it as a waste of fund and organizational resources.

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