INFLUENCE OF ICT ON WORK PERFORMANCE (A CASE STUDY OF AKWA IBOM STATE POLYTECHNIC)
The study examined Influence of Information and Communication Technologies on work performance using Akwa Ibom State polytechnic, Ikot Osurua as a case study. The objectives of this study were: to ascertain the extent staff of Akwa Ibom State polytechnic are exposed to ICT , to identify forms of ICT staff of Akwa Ibom State Polytechnic are exposed to, to find out how ICT enhance job performance of staff of the institution, the study also ascertain the extent ICTs have influenced job performance of staff of Akwa Ibom State Polytechnic. Research questions were used to guide the study. Technological theory was used as it was suitable for this study. The study adopted a survey method. Cluster sampling technique was used to select 500 samples. Data were gathered through the use of structural questionnaire. The study recommended that government of Akwa Ibom State should consider mobilizing resources geared at creating awareness on and encouraging use of available information technologies at the disposal of the possible extent in order to enhance work performance in the polytechnic, it should also provide incentives to encourage the upcoming educational sectors to develop ICT based solutions for the organization.
1.1 Background of the study
Nowadays, the significance of information and communication technology both as a strategic and tactical resource in work performance in organization and as a major resource of added value is known well to everyone. ICT has always been considered as a competitive advantage in the business environment for effective performance. But the important thing is that the actual changes that could increase the potential value of information would occur if the organization is able to use this important resource through the application of new technology. ICT with features such as storing, processing, marketing, and transferring a large bulk of data can assist management to improve the organization’s performance. In addition, the significance of productivity and the necessity of its assessment have received much attention given the increasing levels of competition, technology complexity, diversity of tastes, lack of resources, and rapid exchange of information.