ABSTRACT
The aim of this research was to analyze critically the roles and the problems of informal organization in Nigeria, using Nigeria Television Authority (NTA), Uyo as a case study to accomplish research objective. The study adopted survey research design while convenience sampling technique was used to select twenty (20) as the sample size and the respondents for the study. The instrument for the study was self-developed questionnaire forms personally administered. Data collected were analyzed using statistical tool which involved the use of percentage and frequency tables. The study revealed the findings on the effect of employees self interest in informal organization on formal organization output is very high positive effect, while the effect of employee self interest in informal organization on formal organization communication and morale is high positive effect. This paper has provided useful recommendations such as: managers and organization leaders should consider and make use the grape-vine information as input for improved performance. Informal organization should serve as a check on management excesses and authoritarianism, the organization should draw up a calendar and time table that should be effectively adhered to the organization.
TABLE OF CONTENTS
TitlePage
Approval Page – – – – – – – – ii
Certification – – – – – – – – iii
Dedication – – – – – – – – – iv
Acknowledgements – – – – – – v
Abstract – – – – – – – – – vii
List of Table – – – – – – – – viii
Table of Contents – – – – – – – – ix
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study – – – – – 1
1.2 Statement of the Problem – – – – – 4
1.3 Objectives of the Study – – – – – 5
1.4 Research Questions – – – – – – 5
1.5 Significance of the Study – – – – – 6
1.6 Scope of the Study – – – – – – 7
1.7 Limitation of the Study – – – – – 7
1.8 Organization of the Study – – – – – 8
1.9 Definition of Terms – – – – – – 9
CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.1 Definition to Informal and Formal Organization – 11
2.2 Causes of Informal Organization – – – 12
2.3 The Relationship between Formal and
Informal Organization – – – – – 14
2.4 Differences between Informal and Formal
Organization – – – – – – – – 14
2.5 Impact of Informal Organization on Formal
Organization Performances – – – – 17
2.6 Factors Affecting Informal Organization – – 18
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design – – – – – – 20
3.2 Population of the Study – – – – – 20
3.3 Sample and Sampling Technique – – – 20
3.4 Instrumentation – – – – – – – 21
3.5 Method for Data Analysis – – – – 21
3.6 Problems for Data Collection – – – – 22
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1 Analysis of Research Questions – – – 23
4.2 Discussion of Findings – – – – – 27
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND
RECOMMENDATIONS
5.1 Summary of Findings – – – – – 29
5.2 Conclusion – – – – – – – 29
5.3 Recommendations – – – – – – 30
References
Appendix
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
In any organization, informal organization is a term whose relevance cannot be over emphasized, it refers to voluntary associations of clique’s development by the employees at all levels of the organization. that is from top management to workers in their day to day activities. But a formal organization according to Middlemist (1990: 9) is a collection of individuals formed into a coordinated system of specialize activities for the purpose of achieving certain goals over some extended period of time even though individual membership may change. It is also a planned pattern of coordinating a legal body for the purpose of achieving a common goal.