THE IMPACT OF STAFF TRAINING ON EMPLOYEE PERFORMANCE (A CASE STUDY OF FEDERAL POLYTECHNIC NEKEDE, OWERRI)
ABSTRACT
Staff training is a necessary factor in the attainment of organizational objectives of any organization. In every organization exists some form staff training programme. In Nigeria with the attainment of independence in 1960, the indigenization Decree and the current economic crises resulting mainly from over-dependence on oil revenue, the manpower has to be trained and developed in terms of quality and quantity so that they can effectively and efficiently control the commanding height of our economy and steer the economy of its present crises and backwardness to prosperity. The federal government of Nigeria has risen to this, by providing the National Council for management education and training and the centre for management development training schemes. This is important because it directs staff training towards national need and aspiration. In Federal Polytechnic, Nekede there is already a formalized system of staff training on employee performance to help it attain its objectives. This project paper is set for highlight the impact of staff training in the company and also to offer solutions to these problems.
CHAPTER ONE
1.1 BACKGROUND OF THE STUDY
Nigeria has been faced with the challenges of providing adequate effective manpower needs, development and management of the economic resources right from when she gained independence from Britain on October 1st, 1960.
The inability of the country to make provision for the required manpower has resulted in the inefficient and under utilization of her abundant economic resources.
Haines speaking on the general poor development of Nigeria workers said that he is under used, under employed, frustrated and prevented from bringing his talents to bear on the well being of his employer, and the nation at large. The principal culprit is not the worker but the leaders (Ngiera).
The above analysis, shows that the country is blessed with abundant human resources with which it can develop, but they lack effective utilization of these potentials for the transformation of their economic resources, essentially because of the inadequate planning and development of human resources. Staff training of manpower gives face lift towards venture.
Staff training is an important aspect in an organization from which both the employer and employee stand to gain a lot. As soon as employees are recruited and inducted, they must be trained and develop to fit perfectly into their jobs for which they have been employed and this can best be through the introduction of staff training programmes, the areas to direct our minds to when establishing such programmes are how can staff training programmes be directed to meet the challenging needs of the Nigeria economy and how can it increase productivity and the rate of industrialization of our environment
1.2 STATEMENT OF THE PROBLEM
All organization be it political, religion or business have pre-determined goals and objectives which they intend to achieve and these are ends towards which organizational activities are geared organization strive to achieve their respective goals and purposes since this is used as a yardstick or standard for assessing their success or failure.
The major determinant of any organization is the presence of capable men and women with the right skill and knowledge to combine organizational goals and objectives.
The manager and employee must be well equipped in order to carryout these assignments and skill can only be imported through the staff training of the employees.
In Nigeria, there is shortage of skilled labour and the major challenge of the Nigeria management is to help develop the skills of the nations existing staff and at the same time device ways and means of utilizing the surplus staff.
Both the public and private sectors are besieged with the problem of inefficiency low capacity and other symptoms of poor jobs performance . these problems can be avoided and solved by early identification of adequate trained and development techniques and programmes for different level of managers supervisors and other employees.
The researcher work is directed towards the impact of staff training programmes of Nigeria company (FEDERAL POLYTECHNIC NEKEDE ), with a view of identifying the methods, problem areas and suggestions on ways of achieving a greater success in her staff training efforts.
1.3 OBJECTIVE OF THE STUDY
Most modern organization have some staff training for its employees. Lack of it represents a serious set back in productivity but staff training is not without its own problems so the objectives of this usually is to:
Determine the staff training set up of Federal Polytechnic Nekede, Owerri (FEDERAL POLYTECHNIC NEKEDE ).
Determine the problems encountered in their staff training programmes.
Offer effective and efficient solution to these problems
Identify staff training needs in Federal Polytechnic Nekede, Owerri (FEDERAL POLYTECHNIC NEKEDE )
Design staff training programmes that will be suitable to the staff needs of the company.
Determine cost benefit of the training and development programmes
Identify the company’s selection process for training workers.
1.4 RESEARCH QUESTIONS
In carrying out this project, the following questions were asked, they include
What are the set up of staff training in FEDERAL POLYTECHNIC NEKEDE?
What are the problems encountered by FEDERAL POLYTECHNIC NEKEDE when carrying out staff training programmes?
How does staff training needs are identified in Federal Polytechnic Nekede, Owerri (FEDERAL POLYTECHNIC NEKEDE )?
Is the design of staff training programmes suitable to the staff needs of the company?
What is the cost benefit of staff training programmes?
How fair is the company’s selection process for training workers?
Has training programmes created some positive changes in ultimate performance and productivity of the trainees?
1.5 THEORETICAL FRAMEWORK
In any research in the social sciences, the aim of the theoretical framework is to guide the activities under study.
It is a compass that directs the process of building knowledge for the purpose if this study, the administrative theory proffered by Henri Fayol.
According to Fayol, administrators are not born, but are made by providing training to them. Training in the sphere of Public Administration is a conscious effort made to improve or increase an employee skill, power or intelligence and to develop his attitudes and schemes of values in a desired direction, training of public employees. In its specialized sense is however, a conscious effort directed toward achievement of some specific purpose.
Fayol was of the view that good administration therefore is achieved by showing each individual that his self-interest is best served when he behaves. i.e. managers should receive technical type of training while workers will be provided with routine type within the framework of the government’s social welfare and developmental programmes and policies as long as the working class co-operate.
1.6 STATEMENT OF HYPOTHESIS
Ho: poor facilities do hinder effective training and manpower development thereby leading to inability to achieve the corporate objectives of the service.
Hi: Poor facilities cannot hinder effective training and manpower development thereby leading to inability to achieve the corporate objectives of the service.
Ho: Training and manpower development have not helped to improve the civil service performance.
Hi: Training and manpower development have helped to improve the civil service performance.
1.7 SIGNIFICANCE OF THE STUDY
The significance of the study lies on the fact that it will be of immense benefit as a reference tool to the organizers and executors of staff training programmes in Nigeria .
It will also be of benefit to the researcher who will be conversant with what staff training entails and the problems involves, thereby prepare him/her for the outside world. It will be of immense benefit to management of organizations.
1.8 SCOPE OF THE STUDY
This scope is restricted to Federal Polytechnic Nekede, Owerri (FEDERAL POLYTECHNIC NEKEDE ) Enugu. The study is designed to look into staff training in Nigeria.
1.9 LIMITATIONS OF THE STUDY
The limitation of the study include time constraints and inadequate findings:
Time: Time has always been a scarce resource for students researchers and of the factors necessary for research is time. The time available for this research was too short. The researcher had not only spent much time in search for a company that will permit him to understudy their establishment.
He was also confronted with other academic obligation like regular class attendance, writing of assignment, quizzes, term paper and preparation for examination.
Inadequate funding: Another limiting factor to this study was finance. This research requires much fund. The researcher had to meet other in evitable financial obligations required to him in course of his academic work inadequate fund therefore affected the scope adeptness and smooth execution of this research work.
1.10 DEFINITION OF TERMS
Development: Development is an organizational related learning experience preparing the individual for new future jobs and performance base on possible future directions for the organization.
Training: Training is a job related learning experience provided in order to improve performance on the current job.
Management: Management is the purpose use of resources of man, minutes, materials, machines, method and money. The key resource is man management thus is the effort of other people.
THE IMPACT OF STAFF TRAINING ON EMPLOYEE PERFORMANCE (A CASE STUDY OF FEDERAL POLYTECHNIC NEKEDE, OWERRI)