ABSTRACT
This study examined the impact of teamwork on organizational performance and productivity, using Siba Group of companies IkotEkpene as a case study. To accomplish the research objectives, the study adopted the survey research design while the convenience sampling technique was used to select fifty (50) respondents as sample size for the study, instrument of the study was a self-developed questionnaire and the forms were personally administered. Data analysis technique employed was the descriptive statistics which involves the use of simple percentages and frequency tables. The study revealed that teamwork has positive impact on organizational performance and productivity. The study revealed that the benefits of teamwork on organizational performance and productivity include: boost employee performance, boost to productivity, facilitate revealed that the factors militating against teamwork on organizational performance and productivity are aggressor blocker, withdrawer and devil’s advocate. The study also revealed that the solution to problems associated with teamwork in on organization are build trust among team members, prepare to engage in debates around idea, learn to commit to decision and plans of action and focus on achieving collective result. It was recommended that organization should team to commit to decision and plans of action and also hold one another accountable against their plan.
TABLE OF CONTENTS
PAGES
Title Page
Approval Page – – – – – – – – ii
Certification – – – – – – – – iii
Dedication – – – – – – – – iv
Acknowledgements – – – – – – – v-vi
Abstract – – – – – – – – – vii
List of Tables – – – – – – – – viii
Table of Contents – – – – – – – ix-xi
CHAPTER ONE
INTRODUCTION
- Background of the Study – – – – – – 1
- Statement of the Problem – – – – – 4
- Objectives of the Study – – – – – – 5
- Research Questions – – – – – – 6
- Significance of the Study – – – – – 6
- Scope of the Study – – – – – – 7
- Limitations of the Study – – – – – – 7
- Organization of the Study – – – – – 8
- Definition of Terms – – – – – – 9
PAGES
CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.1 Overview of Teamwork – – – – – – – 11
2.2 Team Structure – – – – – – – 13
2.3 Team Effectiveness – – – – – – – 15
2.3.1 Position Effectiveness of Team – – – – – 17
2.3.2 Negative Effectiveness Team – – – – – 23
2.4 Performance of Organization – – – – – 26
- Production of Employees – – – – – – 29
2.6 Factors Associated with Teamwork – – – – 30
2.7 The Impact of Team Work on Organizational Performance 33
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design – – – – – – 37
3.2 Population of the Study – – – – – 37
3.3 Sample and Sampling Technique – – – – 38
3.4 Instrumentation/Method for Data Collection – – 38
3.5 Data Analysis – – – – – – – 39
3.6 Problems of Data Collection – – – – – 39
PAGES
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND INTERPRETATION
- Analysis of Research Questions – – – – 41
- Research Question One – – – – – 41
- Research Question Two – – – – – 44
- Research Question Three – – – – – 45
- Discussion of Findings – – – – – – 46
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND
RECOMMENDATIONS
5.1 Summary of Findings – – – – – – 49
5.2 Conclusion – – – – – – – – 50
5.3 Recommendations – – – – – – 50 References
Appendix
CHAPTER ONE
INTRODUCTION
- Background of the Study
Teamwork is as old as mankind, and as such many organizations, use the term “team” in either one sense or the other, such as in the production, marketing processes, etc. Examples are management, team, production team or an entire organization can be referred to as a team. Cook (1998) claimed that there is a growing consensus among scholars in the world that organizations may be getting works done through individuals, but his super achievement lies in the attainment of set goals through teams (teamwork). It is a well-known fact that teamwork is not only the foundation of all successful managements, but the means of improving overall results in organizational productivity. (Wage, 1997) described teamwork as an idea of working together in a group to achieve the same goals and objectives for the good of the service users and organization in order to delivery good the quality of service (productivity). Ruth (2007) claimed that employees teamwork is seen as constituting a larger group of people than what job position describes, the essence of teamwork is that workland is reduced and broken into pieces of work for everyone to take part.