AN IDENTIFICATION OF THE EFFECTS OF COMPUTER LITERACY ON MODERN SECRETARIES IN NEPA ENUGU. A RESEARCH PROJECT MATERIAL ON PUBLIC ADMINISTRATION
This project attempted to identify the effects of computer literacy on the job performance of modern secretaries and to find out if secretaries without computer knowledge can be conveniently employed in a modern office.
The researcher used all the secretaries in NEPA Enugu Zonal office which is 75 secretaries as the population of the study. Because of the smallest of the population size, the researcher used the entire population of 75 secretaries for the study.
The instrument used for data collection was a 20-iten structured questionnaire called ECLOSEC (effects of computer literacy on secretaries) which was prepared by the researcher.
The researcher in order to get the needed result distributed questionnaire to some staff of National Electric Power Authority, NEPA Enugu zonal office which was the area of study of this project, and their responses were converted. The researcher was able to found out that there are some effects of computer literacy on modern secretaries which are speed and accuracy, neatness, easy edition, formatting and saving of documents. Also that secretaries without computer knowledge cannot be employed in a modern office
Furthermore, the researcher agreed that the major problem of secretaries is the fear that computer has come to replace them because they know fully well that without computer knowledge they would not be able to do their work perfectly in a modern office. The researcher noticed that students are not taught word processing as a serious course and this has contributed to their failure in performing their job.
It was as a result of these findings, the researcher suggested that every secretary should try hard to become computer literate by going for the training so as to secure gainful employment in a modern office.
1.1 BACKGROUND OF THE STUDY
In the past, centuries, secretaries keep important documents or mails in their files or drawers. These files will be kept in the file cabinet as the storage facility and this process will be in progress for years. Although these facts are kept at a stage some of these documents may get too old and tore, it can get lost or the cabinet may not contain it any longer thereby leading to its relocation. Also another worker in the organization may take away an important document without the secretary’s knowledge
Further, stones and sticks were initially used as counting tools or machine before the industrial revolution. Charles Babbage who invented the first calculating machine fore see the ineffectiveness of using the Abacus method of calculation. Computer came into existence with the help of the Harvard University coupled with the idea of Babbage with the experience gained from the use of punched cared machine. The first electric computer was build in 1944 and it was called the Electronic Numerical Integrator and calculator (ENIC)