Abstract
This study is on the impact of human relationships skill on the effectiveness office manager. The total population for the study is 200 staff of selected businesses organization in Enugu state. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133 respondents made up human resource managers, managers, secretaries and junior staffs were used for the study. The data collected were presented in tables and analyzed using simple percentages and frequencies
CHAPTER ONE
INTRODUCTION
- Background of the study
The efficiency and effectiveness of office workers depend on the effectiveness of the office manager in relating to them as asserted by Mills et al (1981) that “the office manager is responsible for the efficiency and effectiveness of his subordinates”. The motivation of office workers requires more human relations skill than it demands monetary and physical incentives. This is exemplified in the statement of Afolayan (1982) that “human factors of administration have greater motivational strength on workers than monetary rewards and physical emphasized.
It is quite unfortunate that that personnel department could not undergo a uniformity of the workers, to enable the execution of reasonable and effective productivity of their desired objectives. Each department of the organization extend on carrying out their functions or activities in a way that is not comprehensive to the public. Due to this effect, no sharing of idea, no communication network, job design and description, job analysis and specification, job enlargement and rotation and job enrichment, that could or may ensure effective and efficient productivity for production expansion and growth. Human et al (1990) comment in more complex view of organizational behaviour, that these three elements are concerned with what a person actually does in order to synergize the office manager, interactions, interpersonal contact and relationship that one has with others. It is through this commendation that the human relation skills would be developed for effective business operations. Before the invention of the personnel management principals, workers basically stagnant in their field of specialization without interfering to a relative field or go beyond that. No circulation of skills, no maximum quantity of production, as the stoppage of one worker hinders the process of division of labour, and if the case rise for some days, production will be reluctantly improved. These effects engulf on the opportunities of adopting change in an organization because everybody stand different that one attitude doesn’t affect the other which ordinarily entangled conflicts in the organizational environment. All these effects subdue the strength of training and development as were defined by Denyer J. C. (1985) as the adapting of a person to increase his fitness for a specific activity and the improvement given to the technical, conceptual and human relation skill of managers. Today, these have created tremendous positive impacts on human relation skill which every organization tries to possibilities to adopt for an effective productivity.
1.2 STATEMENT OF THE PROBLEM
Human relation have a numerous problem on its effectiveness of the managers of an organization, the top executives upgraded themselves on the impossibilities of making decisions with the low level employees. There are shortcoming of fund to enroll on overseas training and development of human skills. Hierarchy of authorities of some organizations is not well structured to the delegation of responsibilities to the employee or the lowest level. The manager operates an autocratic style or leadership which enables the employees to embark on informal group. Lack of competency on the employees thereby expects elephant remunerations and other incentives. Intra, interpersonal and departmental conflicts among the employees tend to stick a remarkable dent on the totality of their business operations by the public. Frequent dismissal of the employees for others tends to weaken the strength of others to execute their specified duties on a limited performance. Lack of provision of basic amenities to encourage the workers applies their experience and technical knowledge on the various job specifications.
MarcosHar says
generic tadalafil 40 mg: http://tadalafilonline20.com/ generic tadalafil united states
JasonAllop says
india pharmacy drugs: https://genericwdp.com/ generic pills
JasonAllop says
india pharmacy: https://genericwdp.com/ prescription drugs online without doctor
Jasontuppy says
how much is viagra 100mg viagra
buy generic 100mg viagra online
Jasontuppy says
cheap viagra online where to buy viagra
best over the counter viagra
Jasontuppy says
online doctor prescription for viagra best place to buy generic viagra online
п»їviagra pills
Michaelsax says
http://valtrex10.com/ – buy valtrex online prescription
online canadian drugstore
Michaelsax says
http://propeciafavdr.com/ – cheap propecia pills
buy online pharmacy
Kevinjaima says
best place to buy generic viagra online https://viagrapills100.com/ online doctor prescription for viagra
TerrynuB says
ed pills online ed pills without a doctor prescription
ed drugs compared
TerrynuB says
buy ed drugs buy ed pills
ed pills online
PeterGussy says
http://zithromaxst.com/# zithromax online no prescription
PeterGussy says
https://prednisonest.com/# prednisone pill prices
PeterGussy says
http://zithromaxst.com/# zithromax antibiotic without prescription
PeterGussy says
http://gabapentinst.com/# neurontin 100mg capsule price
PeterGussy says
https://gabapentinst.com/# neurontin 100
PeterGussy says
https://gabapentinst.com/# neurontin capsule 600mg
RafaelCof says
https://zithromaxproff.com/# zithromax 250
zithromax online
Billywains says
buy fucidin online: buy zyvox
vantin capsules
Michaelcib says
ordering medicine from india: india pharmacy order medications online from india
Michaelcib says
all generic meds from india: best india pharmacy best india pharmacy
Michaelcib says
best online international pharmacies india: online indian pharmacies online indian pharmacies
RobertArten says
ed pills for sale: https://edpillsonline24.com/# order erectile dysfunction pills
RobertArten says
levitra pills: https://edpillsonline24.com/# cialis pills
RobertArten says
viagra pills: https://edpillsonline24.com/# best erectile dysfunction pills review
MichaelRUSSY says
where can i buy viagra: no prescription viagra viagra without prescription
ClaudZew says
where can you get amoxicillin: buying amoxicillin online – purchase amoxicillin online