CHAPTER ONE
1.0 Introduction
In the modern times, the way people spend their vacations has undergone a great change. People like to spend good times with family and friend while at the same time exploring various tourist places across the globe. As a result the tourism industry across the globe has seen an unprecedented growth which in turn has also resulted in tremendous growth in accommodation facilities. Comfortable hotels and accommodation facilities play a very important role in popularizing any tourist destination. If a person, who is far away from home, gets to enjoy the same facilities and comforts as he enjoys at his home, then he is bound to become attached to the place. On the other hand if the tourist ends up at a place where the hotels and accommodation facilities are not satisfactory, it is quite likely that he might never return to that place. Perhaps that is why, accommodation facilities being made available at different tourists spots, have shied focus on providing maximum comfort to tourists at reasonable rates. It is also vital to provide comfortable accommodation to people from diverse economical backgrounds.
While five star hotels can cater to the needs of fluent visitors, small and medium range hotels and lodging houses are available for use by a middle class traveler. There is no doubt that tourism is an important source of employment for non-metropolitan communities, especially those that are economically underdeveloped. Furthermore, tourism could lead directly to unsightly sprawl in rural areas by creating a demand for development involving different sectors within the tourism industry. One of such sector is accommodation. Accommodation has been a travel requirement since the first trading; missionary and pilgrimage routes were established in Asia and Europe in pre-Christian times. The basis for such accommodation was generally non-paying as travelers were provided with a roof over their heads and sustenance as part of a religious obligation or in the hope that similar hospitality might be offered to the host in the future. The first reference to commercial accommodation provision in Europe dates back to the thirteenth century. This concurs with the traditional perception that associates tourism with hotels. Traditionally, hotels played a central role in the development of tourism industry.
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